Many users of the Microsoft communication platform Team were unable or unwilling to use it for several hours. This situation is improving slowly and the provider can provide an initial explanation. “We are receiving a lot more reports that users are accessing Microsoft Teams, and we are starting to restore many functions,” it was stated by Microsoft.
It is not known how many people were affected by the long outage. The problem appears to be concentrated in certain areas. The Redmond group explained that the outage was due to the installation of new hardware at a data center. This is where an internal storage system connection had failed. The device’s functionality was affected accordingly.
A proper test should not be performed before the machine is commissioned. This is because serious errors such as a broken data connection, should be immediately noticed.
Apps for the affected Office
User error messages did not only affect teams. Many users reported that certain Office applications weren’t working correctly. This is likely due to the fact they frequently work with Microsoft 365 Services, particularly in the business environment where teams are an important foundation.
The disruption did not affect Word or SharePoint, but rather the collaboration tools that it contained, which are communicated via the Teams platform. While teams seem to be working for users now, the real problem isn’t yet solved. The company stated that they had taken steps to redirect some traffic to alleviate the problem. This sounds like a temporary solution that will eventually bring you the peace of mind that you need before we can find the real solution.